Privacy policy

Privacy Policy

This Privacy Policy describes how Tess Paris (the "Site", "we", "our", or "us") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on www.tessparis.fr or otherwise communicate with us about the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you", "your", and "yours" refer to you as the user of the Services, whether you are a customer, website visitor, or another person from whom we have collected information in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

Modifications to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, update the "Last Updated" date, and take any other action required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected within the last 12 months personal information about you from various sources, as outlined below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we refer to information that identifies, relates to, describes, or could be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information you submit directly to us via our Services may include:

  • Contact information, including your name, address, phone number, and email address.
  • Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information, including your username, password, security questions, and other information used to secure the account.
  • Customer service information, including information you choose to include in communications exchanged with us, such as when you send a message through the Services.

Certain features of the Services may require you to provide specific information about yourself. Failing to provide this information may prevent you from using or accessing these features.

What Information Do We Collect About Your Usage?

We may also collect certain information automatically about your interaction with the Services ("Usage Data"). To do so, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, your IP address, and other information related to your interaction with the Services.

Information We Obtain from Third Parties

Lastly, we may obtain information about you from third parties, including suppliers and service providers who may collect information on our behalf, such as:

  • Companies that support our Site and Services, like Shopify.
  • Our payment processors, who collect payment information (such as bank account details, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide the products or services you requested, to execute the contract we have with you.
  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties with whom we work may collect certain information automatically using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

Any information we obtain from third parties will be processed in accordance with this Privacy Policy. See also the section below, "Third-Party Websites and Links."

How We Use Your Personal Information

  • Providing Products and Services: We use your personal information to provide the Services to fulfill the contract we have with you, including processing payments, fulfilling orders, sending you account-related notifications, purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, organizing shipping, facilitating returns and exchanges, and other features and functions related to your account.
  • Marketing and Advertising: We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, SMS, or postal mail, and showing you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. If you are located in the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products, in accordance with Art. 6 (1) (f) of the GDPR.
  • Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activities. If you choose to use the Services and create an account, you are responsible for ensuring the security of your account login information. We strongly recommend that you do not share your username, password, or other access details. If you believe your account has been compromised, please contact us immediately. If you are located in the EEA, the legal basis for these data processing activities is our legitimate interest in ensuring the security of our website for you and other customers, in accordance with Art. 6 (1) (f) of the GDPR.
  • Communicating with You and Improving the Services: We use your personal information to provide customer service and improve our Services. This is in our legitimate interest to ensure responsiveness, provide effective services, and maintain our business relationship with you, as per Art. 6 (1) (f) of the GDPR.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies we use to operate our store with Shopify, visit https://www.shopify.com/legal/cookies. We use Cookies to operate and improve our Site and Services (including remembering your actions and preferences), for analytics, and to better understand user interactions with the Services (in our legitimate interest to manage, improve, and optimize the Services). We may also allow third parties and service providers to use Cookies on our Site to better tailor services, products, and advertisements on our Site and other websites.

Most browsers accept Cookies by default, but you can choose to configure your browser to delete or reject Cookies using your browser settings. Please note that deleting or blocking Cookies may impair your user experience and cause certain Services, including certain features and general functionality, to malfunction or be unavailable. Furthermore, blocking Cookies may not fully prevent the way we share information with third parties such as our advertising partners.

Please note that, if your browser allows you to transmit such signals, like many websites, our Site is not designed to respond to "Do Not Track" signals. To learn more about "Do Not Track" signals, you can visit http://www.allaboutdnt.com/.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract execution, legitimate purposes, and for other reasons subject to this Privacy Policy. This may include:

  • Suppliers or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analysis, customer service, cloud storage, order processing, and shipping).
  • With business and marketing partners to provide services and send you advertisements. Our business and marketing partners will use your information in accordance with their own privacy notices.
  • When you request us to disclose or consent to the disclosure of certain information to third parties, for example, to ship products to you or via your use of social media widgets or third-party integrations, with your consent.
  • With our affiliates or within our group of companies, in our legitimate interest to manage a successful business.
  • As part of a business transaction such as a merger or bankruptcy, to comply with legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

Over the past 12 months, we have disclosed the following categories of personal and sensitive information about users for the purposes outlined above in the sections "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information":

  • Category: Identifiers such as basic contact information and certain order and account information
  • Categories of Recipients: Service providers, payment processors, customer service partners, affiliates, and advertising partners.

We do not use or disclose sensitive personal information without your consent or for purposes that infer characteristics about you.

Third-Party Websites and Links

Our Site may provide links to third-party websites or other online platforms operated by third parties. If you follow links to non-affiliated or uncontrolled sites, you should review their privacy and security policies and other terms of use. We do not guarantee and are not responsible for the privacy or security of these sites, including the accuracy, completeness, or reliability of the information found on these sites. Information you provide on public or semi-public areas, including information shared on third-party social media platforms, may also be visible to other users of the Services and/or the users of those third-party platforms, without limitation on how we or a third party may use it. Including such links does not, by itself, imply our endorsement of the content of those platforms or their owners or operators, except as otherwise stated in the Services.

Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information from children. If you are a parent or guardian of a child who has provided us with their personal information, you may contact us using the details below to request its deletion.

As of the effective date of this Privacy Policy, we do not knowingly "share" or "sell" (as defined under applicable law) the personal information of individuals under the age of 16.

Security and Protection of Your Information
Please be aware that no security measure is perfect or invulnerable, and we cannot guarantee "absolute security." Additionally, any information you send us may not be secure during its transit. We recommend not using unsecured channels to communicate sensitive or confidential information to us.

Retention of Your Information
The duration for which we retain your personal information depends on various factors, such as whether we need this information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights
Depending on your place of residence, you may have some or all of the following rights regarding your personal information. However, these rights are not absolute and may apply only under certain circumstances, and in some cases, we may refuse your request as permitted by law.

  • Right of Access/Right to Know: You may have the right to request access to the personal information we hold about you, including details about how we use and share your information.
  • Right to Deletion: You may have the right to request that we delete the personal information we hold about you.
  • Right to Correction: You may have the right to request that we correct the personal information we hold about you.
  • Right to Portability: You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party, under certain circumstances and with some exceptions.
  • Restriction of Processing: You may have the right to request that we stop or restrict our processing of your personal information.
  • Withdrawal of Consent: If we rely on your consent to process your personal information, you may have the right to withdraw that consent.
  • Appeal: You may have the right to appeal our decision if we refuse to process your request. You can do so by directly responding to our refusal.
  • Managing Communication Preferences: We may send you promotional emails, which you can choose not to receive at any time using the unsubscribe option in our emails. If you unsubscribe, we may still send you non-promotional emails, such as those related to your account or orders you’ve placed.

You can exercise any of these rights as indicated on our site or by contacting us using the details provided below.

We will not discriminate against you if you exercise any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantial response to your request. As required by applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require them to provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request as promptly as required by applicable legislation.

Complaints
If you have any complaints about how we handle your personal information, please contact us using the details provided below. If our response to your complaint does not satisfy you, depending on your place of residence, you may have the right to appeal our decision by contacting us using the details provided below, or to file a complaint with your local data protection authority. For the EEA, here is a list of the supervisory authorities responsible for data protection.

International Users
Please note that we may transfer, store, and process your personal information outside the country in which you reside. Your personal information is also processed by employees and service providers and third-party partners in those countries.

If we transfer your personal information outside of Europe, we will use recognized transfer mechanisms such as the European Commission's standard contractual clauses or an equivalent contract issued by the relevant authority in the UK, as applicable, unless the transfer occurs to a country deemed to provide an adequate level of protection.

Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights available to you, please call or email us at contact@tessparis.fr or contact us at 6 Rue du Regard, Garches, 92380, FR.

For the purposes of applicable data protection laws and unless explicitly stated otherwise, we are the data controller of your personal information.